Privacy Policy

Effective Date: 11-04-2025

Introduction

Helping Hand Special Education (“we”, “us”, “our”) is deeply committed to protecting the privacy of every individual who engages with our website www.helpinghandspecialedu.in (“Website”). This Privacy Policy outlines how we collect, use, store, and safeguard personal information provided by donors, volunteers, students, parents, and other users of our services. We are particularly mindful of the sensitive nature of data relating to children and treat such information with the utmost care and legal compliance.

1. Information We Collect

1.1 Donations:

• Full name
• Email address
• Phone number
• Billing address
• Aadhaar Card/Pan Card Information
• Payment method details, including Transaction IDs of Bank Transfer/UPI Payment
• Donation amount and purpose

1.2 Volunteer Registration:

• Full name
• Email Address
• Phone/Mobile Number
• Billing address
• Educational and other Qualifications
• Areas of interest
• Curriculum Vitae (CV) of the volunteer

1.3 Student Enrollment:

• Student’s full name
• Student’s age and date of birth
• Student’s gender
• Student’s email address
• Student’s phone/mobile number
• Student’s residential address
• Parent/Guardian’s relation with the student
• Parent/Guardian’s name, age, gender
• Parent/Guardian’s phone/mobile number
• Parent/Guardian’s email address
• Parent/Guardian’s occupation
• Parent/Guardian’s annual income
• Student’s Aadhaar Card information
• Student’s Doctor Certificate/Sadarem Certificate/UDID Certificate information
• Educational background, including previous trainings
• Any specific arrangements required by the student

1.4 Automatically Collected Information:

• IP address
• Browser and device details
• Pages visited
• Duration of visit
• Referring sites
• Cookies and tracking technologies

1.5 Media and Photos:

We may collect photos and videos taken during events, classes, or community activities. These may feature students, volunteers, and staff and are used in alignment with our mission.

2. How We Use Your Information

• Processing donations securely and issuing receipts
• Registering and coordinating with volunteers
• Managing student applications and enrollment procedures
• Sending newsletters, event updates, and acknowledgment emails
• Internal reporting and operational planning
• Complying with legal and regulatory obligations
• Sharing testimonials and success stories (with consent)

3. Consent and Legal Basis

• Explicit consent (e.g., through forms or opt-ins)
• Performance of a contract (e.g., student enrollment or volunteering agreements)
• Legal obligations (e.g., child protection, financial reporting)
• Legitimate interest (e.g., improving user experience)

4. Data Sharing and Third-Party Services

We do not sell or trade your personal data. We may share limited information with trusted third parties under confidentiality agreements for:

• Secure payment processing
• Website hosting and analytics
• Legal and compliance audits

All such third parties are carefully vetted and required to comply with data protection laws.

5. Use of Media and Photography

All images and videos displayed on our Website or marketing materials are the property of Helping Hand Special Education.

You may not copy, download, distribute, or reproduce any image, particularly those featuring children, on any other website or platform without our express written permission.

We obtain written or digital consent from parents/guardians or individuals before publishing any recognizable photos.

6. Data Security

We employ appropriate administrative, technical, and physical safeguards to protect your data, including:

• SSL encryption for all transactions
• Access control and authentication protocols
• Regular security audits

7. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Withdraw consent at any time (where applicable)
• Request deletion of your data, subject to legal limitations

To exercise your rights, contact us at: support@helpinghandspecialedu.in

8. Children’s Privacy

We collect information about children only from their legal guardians for the purpose of enrollment and academic support. We do not solicit or accept personal data directly from minors without guardian involvement.

9. Data Retention

We retain your information only for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.

10. Changes to the Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on our website, and continued use implies agreement to the updated policy.

Contact Us

Helping Hand Special Education
Email: support@helpinghandspecialedu.in
Phone: +91 92933 20923
Address: Flat 207, Kochar Apartments, SP Road, Opp. to Woodlands, Pillar No. 1363, Begumpet, Hyderabad, Telangana, 500016.